All case studiesExample scenario

A neighborhood bakery

Food & drink · A mid-size US city · First movement in weeks 3–6, compounding through month 4

How a single-location bakery could go from invisible on the map to the first result people see when they search for pastries nearby.

Example scenario — a representative walkthrough of how we work, not a real client or real reported numbers.

The situation

The bakery had a beautiful shop and loyal regulars, but almost no new customers found it online. Its Google Business Profile listed the wrong hours, had no photos of the counter, and the website was one page with no mention of the neighborhoods it served.

What we would do

  • Rebuilt the Google Business Profile: correct hours, categories, service attributes and 20+ real photos.
  • Fixed name, address and phone number across the major directories so listings matched exactly.
  • Added a simple ask-for-a-review card at the register and an automated follow-up text.
  • Wrote short pages for the two neighborhoods the bakery actually delivers to.
  • Posted weekly profile updates for seasonal items so the listing stayed active.

What changes

Map pack visibility

Top 3 for core pastry searches

Direction requests

Steady week-over-week growth

New reviews

A consistent monthly flow

Weekday mornings

Noticeably busier

People started saying they found us on Google instead of walking past. That was the whole point.

Illustrative owner quote

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